# AKS connection is not working

**URL:** https://forums.k8slens.dev/t/aks-connection-is-not-working/6786
**Category:** Lens Support & Troubleshooting
**Tags:** lens-desktop
**Created:** [January 21, 2026, 8:31am UTC](https://forums.k8slens.dev/t/aks-connection-is-not-working/6786 "2026-01-21T08:31:56Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![phevos](https://forums.k8slens.dev/letter_avatar_proxy/v4/letter/p/e19adc/32.png) [@phevos](https://forums.k8slens.dev/u/phevos)
#### Post date: [January 21, 2026, 8:31am UTC](https://forums.k8slens.dev/t/aks-connection-is-not-working/6786/1 "2026-01-21T08:31:57Z")

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Just tried the new way to connect to my AKS cluster, but after clicking on the + button, no window pops up.  
On the other hand, EKS connection window pops out just fine.  
Using LENS Desktop the latest version in a Windows 11 AVD (Azure Virtual Desktop) with 16 GB RAM.

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### Author: ![cvdlinden](https://forums.k8slens.dev/letter_avatar_proxy/v4/letter/c/e8c25b/32.png) [@cvdlinden](https://forums.k8slens.dev/u/cvdlinden)
#### Post date: [January 21, 2026, 8:39am UTC](https://forums.k8slens.dev/t/aks-connection-is-not-working/6786/2 "2026-01-21T08:39:50Z")

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Hello @phevos, thank you for the update ! We have received your request and will get back to you shortly!

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### Author: ![cvdlinden](https://forums.k8slens.dev/letter_avatar_proxy/v4/letter/c/e8c25b/32.png) [@cvdlinden](https://forums.k8slens.dev/u/cvdlinden)
#### Post date: [January 21, 2026, 9:46am UTC](https://forums.k8slens.dev/t/aks-connection-is-not-working/6786/3 "2026-01-21T09:46:42Z")

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Hello @phevos, Are you a pro user ? If so please open a support ticket so we can do a deeper investigation . If not could you please look for errors in the logs and inform us of them.