# I am seeing an error. We are using Netskope and when we are on it, I see this error. We have to install CA certs in order it to work that is provided by Netskope. I would really love any help here

**URL:** https://forums.k8slens.dev/t/i-am-seeing-an-error-we-are-using-netskope-and-when-we-are-on-it-i-see-this-error-we-have-to-install-ca-certs-in-order-it-to-work-that-is-provided-by-netskope-i-would-really-love-any-help-here/119
**Category:** Lens Support & Troubleshooting
**Tags:** lens-desktop
**Created:** [February 7, 2023, 12:10pm UTC](https://forums.k8slens.dev/t/i-am-seeing-an-error-we-are-using-netskope-and-when-we-are-on-it-i-see-this-error-we-have-to-install-ca-certs-in-order-it-to-work-that-is-provided-by-netskope-i-would-really-love-any-help-here/119 "2023-02-07T12:10:58Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![amit2cha](https://forums.k8slens.dev/user_avatar/forums.k8slens.dev/amit2cha/32/139_2.png) [@amit2cha](https://forums.k8slens.dev/u/amit2cha)
#### Post date: [February 7, 2023, 12:10pm UTC](https://forums.k8slens.dev/t/i-am-seeing-an-error-we-are-using-netskope-and-when-we-are-on-it-i-see-this-error-we-have-to-install-ca-certs-in-order-it-to-work-that-is-provided-by-netskope-i-would-really-love-any-help-here/119/1 "2023-02-07T12:10:58Z")

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![image](https://forums.k8slens.dev/original/1X/55dc4eefe9b856ff218df855a8bb3c643bd64215.png)

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### Author: ![jehrismann](https://forums.k8slens.dev/user_avatar/forums.k8slens.dev/jehrismann/32/398_2.png) [@jehrismann](https://forums.k8slens.dev/u/jehrismann)
#### Post date: [February 7, 2023, 3:37pm UTC](https://forums.k8slens.dev/t/i-am-seeing-an-error-we-are-using-netskope-and-when-we-are-on-it-i-see-this-error-we-have-to-install-ca-certs-in-order-it-to-work-that-is-provided-by-netskope-i-would-really-love-any-help-here/119/3 "2023-02-07T15:37:27Z")

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Are you able to connect to the cluster using `kubectl`?

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### Author: ![amit2cha](https://forums.k8slens.dev/user_avatar/forums.k8slens.dev/amit2cha/32/139_2.png) [@amit2cha](https://forums.k8slens.dev/u/amit2cha)
#### Post date: [February 7, 2023, 3:45pm UTC](https://forums.k8slens.dev/t/i-am-seeing-an-error-we-are-using-netskope-and-when-we-are-on-it-i-see-this-error-we-have-to-install-ca-certs-in-order-it-to-work-that-is-provided-by-netskope-i-would-really-love-any-help-here/119/4 "2023-02-07T15:45:19Z")

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no when i am on netskope i am not able to connect i get `Unable to connect to the server: x509: certificate signed by unknown authority`

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### Author: ![jehrismann](https://forums.k8slens.dev/user_avatar/forums.k8slens.dev/jehrismann/32/398_2.png) [@jehrismann](https://forums.k8slens.dev/u/jehrismann)
#### Post date: [February 7, 2023, 8:26pm UTC](https://forums.k8slens.dev/t/i-am-seeing-an-error-we-are-using-netskope-and-when-we-are-on-it-i-see-this-error-we-have-to-install-ca-certs-in-order-it-to-work-that-is-provided-by-netskope-i-would-really-love-any-help-here/119/5 "2023-02-07T20:26:16Z")

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Lens relies on the same config that `kubectl` uses to connect to a cluster. If you can’t connect with `kubectl` you essentially can’t connect with Lens. I am not familiar with Netskope. Does Netskope provide instructions on how to connect to a cluster using `kubectl`? There are parameters you can add to the kube config which enable auth/certificates etc. If you can get `kubectl` to connect then Lens should work too.