Operating System: MacOS
Version: 15.3.1 (24D70) sequoia
Startup status：
Startup log details：
Hi, we would need to see more of the logs to see the actual error. The error in the screenshot about “error messaging the mach port” seems benign (Electron[88193:16856386] error messaging the mach port for IMKCFRunLoopWakeUpReliable · Issue #45002 · electron/electron · GitHub).
I have a similar issue. Lens opens normally, but after some time (maybe after sleep mode of laptop) Lens screen is like that screenshot.
[LENS-PLATFORM-EXTENSION-SDK]: isLensCloudStatusOk 3000ms timeout
info: 
[LENS-SPACES-EXTENSION]: 2025/3/7 18:40:41 isLensCloudStatusOk on initialization returns false +870ms
[68585:0307/184041.540246:ERROR:electron_api_service_impl.cc(46)] Attempted to get the ‘ipcNative’ object but it was missing
[68585:0307/184041.563785:ERROR:electron_api_service_impl.cc(46)] Attempted to get the ‘ipcNative’ object but it was missing
error: ┏ [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 2025/3/7 18:40:41 Unknown error Timeout awaiting ‘request’ for 3000ms +51ms
error: ┃ [ 1] RequestError: Timeout awaiting ‘request’ for 3000ms
error: ┃ [ 2] at ClientRequest. (/Applications/Lens.app/Contents/Resources/app.asar/node_modules/@lensapp/lenscloud-lens-extension/dist/main.js:2:309655)
error: ┃ [ 3] at Object.onceWrapper (node:events:633:26)
error: ┃ [ 4] at ClientRequest.emit (node:events:530:35)
error: ┃ [ 5] at ClientRequest.emit (node:domain:489:12)
error: ┃ [ 6] at e.emit (/Applications/Lens.app/Contents/Resources/app.asar/node_modules/@lensapp/lenscloud-lens-extension/dist/main.js:2:161537)
error: ┃ [ 7] at emitErrorEvent (node:_http_client:101:11)
error: ┃ [ 8] at TLSSocket.socketErrorListener (node:_http_client:504:5)
error: ┃ [ 9] at TLSSocket.emit (node:events:518:28)
error: ┃ [10] at TLSSocket.emit (node:domain:489:12)
error: ┃ [11] at emitErrorNT (node:internal/streams/destroy:169:8)
error: ┃ [12] at Timeout.h [as _onTimeout] (/Applications/Lens.app/Contents/Resources/app.asar/node_modules/@lensapp/lenscloud-lens-extension/dist/main.js:2:319951)
error: ┃ [13] at listOnTimeout (node:internal/timers:583:11)
error: ┃ [14] at process.processTimers (node:internal/timers:519:7)
error: ┃ [15] {
error: ┃ [16] name: ‘TimeoutError’,
error: ┃ [17] code: ‘ETIMEDOUT’,
error: ┃ [18] timings: {
error: ┃ [19] start: 1741344038534,
error: ┃ [20] socket: 1741344038591,
error: ┃ [21] lookup: 1741344038591,
error: ┃ [22] connect: 1741344038591,
error: ┃ [23] secureConnect: 1741344041454,
error: ┃ [24] upload: 1741344041454,
error: ┃ [25] response: undefined,
error: ┃ [26] end: undefined,
error: ┃ [27] error: 1741344041537,
error: ┃ [28] abort: undefined,
error: ┃ [29] phases: { wait: 57, dns: 0, tcp: 0, tls: 2863, request: 0, firstByte: undefined, download: undefined, total: 3003 }
error: ┃ [30] },
error: ┃ [31] event: ‘request’
error: ┗ [32] }
error: [LENS-SPACES-EXTENSION]: 2025/3/7 18:40:41 TimeoutError: Timeout awaiting ‘request’ for 3000ms +1ms
warn: [LENS-SPACES-EXTENSION]: 2025/3/7 18:40:41 Couldn’t refresh tokens, starting token refresher later. +0ms
[68585:0307/184042.166821:ERROR:electron_api_service_impl.cc(46)] Attempted to get the ‘ipcNative’ object but it was missing
How can I obtain more log information you need in macOS,
I am trying to use the menu again: Help->Export Support Logs, But it exports a zip file, so I can’t upload it here to reply to messages
I didn’t see the relevant error in the logs you pasted. You can send the log export to support@k8slens.dev.