Help Support Download activation code for my personal lens

Lens Support & Troubleshooting
#1

Hello, everyone, I would like some help, I would like to download my activation code for my personal lens, could anyone help me please?

#2

Hello andreluys01,

Thank you for reaching out to Lens support!

I would like to inform you that we replied to your open case in Zendesk. Please check your inbox to find our message.

Best Regards,
Tikhon Kudinov
Lens Support Engineer
Mirantis, Inc

1 Like
#3

I have the same problem, I was change my computer but I can’t recover the activation code, can you help me

#4

Hello jaime.sanchez,

Thank you for reaching out to Lens support!

As I see you have accepted Personal subscription plan. Could you try to log out and log in again, please?

Offline activation is not possible on Personal level.

Best Regards,
Tikhon Kudinov
Lens Support Engineer
Mirantis, Inc