Hi Team,
Latest lens is not working for me from last 1 week. I have tried to install and uninstall this app multiple times but still it is not working. I am just getting a black blank page and it’s not moving forward from there. I have also retstarted my laptop multiple times but still it is not working. Can I get any resolution for this.
It will be highly appreciated if this will be fixed.
Hi @anshuman.singh,
Sorry about the inconvenience, we’re currently tracking this black screen issue on the latest Lens version. As a workaround on Windows, please close Lens, run the following in PowerShell, and then start Lens again:
Rename-Item "$env:APPDATA\Lens\extension-store\lenscloud-lens-extension\auth-token-store.json" "auth-token-store.json_backup"
If this does not solve the problem for you, please let us know so we can investigate further.
Again, our apologies for the trouble this has caused.