Lens not starting properly - Program starts then dies with no errors
I have Lens Setup 2025.12.101934-latest.exe on a Win 11 system.
|Processor|12th Gen Intel(R) Core™ i7-12850HX (2.10 GHz)|
|Installed RAM|64.0 GB (63.7 GB usable)|
I have Installed, uninstalled, rebooted system in between installs, installed as single user, installed for All users. When I Start Lens, I have AWS granted, and it starts in administrator mode. But then falls off. I have looked at forums, and removed the local config from: C:\Users\TROY.xxxxxxAppData\Roaming\Lens
AWS Granted:
PS C:\Windows\System32\WindowsPowerShell\v1.0> granted sso login --sso-start-url AWS access portal --sso-region us-east-1
[i] If the browser does not open automatically, please open this link: AWS access portal
[i] Awaiting AWS authentication in the browser
[i] You will be prompted to authenticate with AWS in the browser, then you will be prompted to ‘Allow’
[i] Code: xxxx-xxxx
[
] Successfully logged into Start URL: AWS access portal
Error I see when I run this from Terminal:
PS C:\Users\TROY.XXXXXX\AppData\Local\Programs\Lens> .\Lens.exe
PS C:\Users\TROY.XXXXXX\AppData\Local\Programs\Lens>
[17844:0109/081128.645:ERROR:electron\shell\common\node_bindings.cc:426] Most NODE_OPTIONs are not supported in packaged apps. See documentation for more details.
info: 
[RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for “before-electron-is-ready-injection-token” took 136.37 ms.
Individual runnables took:
- internal-proxy-main:setup-lens-proxy-certificate 124.14 ms
- app-paths-setup-main:setup-app-paths 6.62 ms
- lens-core-main:enforce-single-application-instance 1.25 ms
- electron-main:setup-tracking-of-auto-updating 0.22 ms
- lens-core-main:setup-behaviour-on-close-of-last-window 0.13 ms
- lens-core-main:setup-cleanup-of-backend-on-quit 0.12 ms
- electron-main:setup-runnables-after-window-is-opened 0.07 ms
- lens-core-main:setup-hostnames 0.05 ms
- lens-core-main:setup-proxy-env 0.05 ms
- electron-main:setup-application-name 0.04 ms
- electron-main:setup-hardware-acceleration 0.03 ms
- lens-core-main:setup-mobx 0.02 ms +0ms
info:
Starting v2025.12.101934-latest of Lens… +178ms
info: [LOCAL-STORAGE]: initialized +26ms
[17844:0109/081131.331:ERROR:content\browser\gpu\gpu_process_host.cc:958] GPU process launch failed: error_code=18
info: [BASE-STORE]: saving C:\Users\TROY.PLAVEC\AppData\Roaming\Lens\lens-user-store.json… +26ms
info: [BASE-STORE]: saving C:\Users\TROY.PLAVEC\AppData\Roaming\Lens\lens-cluster-store.json… +11ms
[17844:0109/081131.372:ERROR:content\browser\gpu\gpu_process_host.cc:958] GPU process launch failed: error_code=18
warn: [LENS-CORE-MAIN]: Excluded expired certificate:
warn: [LENS-CORE-MAIN]: Excluded a total of 12 certificates +1ms
[17844:0109/081131.400:ERROR:content\browser\gpu\gpu_process_host.cc:958] GPU process launch failed: error_code=18
[17844:0109/081131.421:ERROR:content\browser\gpu\gpu_process_host.cc:958] GPU process launch failed: error_code=18
[17844:0109/081131.441:ERROR:content\browser\gpu\gpu_process_host.cc:958] GPU process launch failed: error_code=18
[17844:0109/081131.466:ERROR:content\browser\gpu\gpu_process_host.cc:958] GPU process launch failed: error_code=18
[17844:0109/081131.482:ERROR:content\browser\gpu\gpu_process_host.cc:958] GPU process launch failed: error_code=18
[17844:0109/081131.506:ERROR:content\browser\gpu\gpu_process_host.cc:958] GPU process launch failed: error_code=18
[17844:0109/081131.530:ERROR:content\browser\gpu\gpu_process_host.cc:958] GPU process launch failed: error_code=18
[17844:0109/081131.530:FATAL:content\browser\gpu\gpu_data_manager_impl_private.cc:415] GPU process isn’t usable. Goodbye.
Please help, as I am unable to use this product, which I need since I cannot see the Logs in and open source alternative.