Failed to start Lens IDE on Windows 11

I was using Lens for several months for monitoring AKS cluster.
But from yesterday, Lens desktop app was unable to launch.
I’ve tried to start from command line and this is what Lens output.

 info:    Γû¬ [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for “before-electron-is-ready-injection-token” took 90.72 ms.

Individual runnables took:

internal-proxy-main:setup-lens-proxy-certificate              80.06 ms

lens-core-main:enforce-single-application-instance            2.55 ms

app-paths-setup-main:setup-app-paths                          1.86 ms

electron-main:setup-tracking-of-auto-updating                 0.19 ms

lens-core-main:setup-behaviour-on-close-of-last-window        0.11 ms

lens-core-main:setup-cleanup-of-backend-on-quit               0.1 ms

electron-main:setup-runnables-after-window-is-opened          0.07 ms

electron-main:setup-hardware-acceleration                     0.06 ms

lens-core-main:setup-hostnames                                0.05 ms

lens-core-main:setup-proxy-env                                0.04 ms

electron-main:setup-application-name                          0.03 ms

clear-state-main:clear-state-on-flag                          0.03 ms

lens-core-main:setup-mobx                                     0.01 ms  +0ms
info:    Γû¬ Starting v2026.5.181248-latest of Lens… +78ms
[30764:0523/112110.206:ERROR:content\browser\gpu\gpu_process_host.cc:996] GPU process exited unexpectedly: exit_code=-2147483645
info:    Γû¬ [BASE-STORE]: saving C:\Users\Admin\AppData\Roaming\Lens\lens-user-store.json… +27ms
info:    Γû¬ [LOCAL-STORAGE]: initialized +7ms
info:    Γû¬ [BASE-STORE]: saving C:\Users\Admin\AppData\Roaming\Lens\lens-cluster-store.json… +12ms
[30764:0523/112110.248:ERROR:content\browser\gpu\gpu_process_host.cc:996] GPU process exited unexpectedly: exit_code=-2147483645
(node:30764) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 removal-of-state listeners added to [IpcMainImpl]. MaxListeners is 10. Use emitter.setMaxListeners() to increase limit
(Use Lens --trace-warnings ... to show where the warning was created)
(node:30764) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 removal-of-state-with-prefix listeners added to [IpcMainImpl]. MaxListeners is 10. Use emitter.setMaxListeners() to increase limit
(node:30764) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 changes-of-state listeners added to [IpcMainImpl]. MaxListeners is 10. Use emitter.setMaxListeners() to increase limit
warn:    Γû¬ [LENS-CORE-MAIN]: Excluded expired certificate: -----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
+14ms
warn:    Γû¬ [LENS-CORE-MAIN]: Excluded expired certificate: -----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
+0ms
warn:    Γû¬ [LENS-CORE-MAIN]: Excluded expired certificate: -----BEGIN CERTIFICATE-----
MIIEEjCCAvqgAwIBAgIPAMEAizw8iBHRPvZj7N9AMA0GCSqGSIb3DQEBBAUAMHAx
KzApBgNVBAsTIkNvcHlyaWdodCAoYykgMTk5NyBNaWNyb3NvZnQgQ29ycC4xHjAc
BgNVBAsTFU1pY3Jvc29mdCBDb3Jwb3JhdGlvbjEhMB8GA1UEAxMYTWljcm9zb2Z0
IFJvb3QgQXV0aG9yaXR5MB4XDTk3MDExMDA3MDAwMFoXDTIwMTIzMTA3MDAwMFow
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MBwGA1UECxMVTWljcm9zb2Z0IENvcnBvcmF0aW9uMSEwHwYDVQQDExhNaWNyb3Nv
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AQCpAr3BcOY78k4bKJ+XeF4w6qKpjSVf+P6VTKO3/p2iID58UaKboo9gMmvRQmR5
7qx2yVTa8uuchhyPn4Rms8VremIj1h083g8BkuiWxL8tZpqaaCaZ0Dosvwy1WCbB
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GOY9mGMUYFgFZZ8dN1KH96fvlALGG9O/VUWziYC/OuxUlE6u/ad6bXROrxjMlgko
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PMq88AijIjCzBoXJsyB3E4XfAgMBAAGjgagwgaUwgaIGA1UdAQSBmjCBl4AQW9Bw
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aWNyb3NvZnQgQ29ycC4xHjAcBgNVBAsTFU1pY3Jvc29mdCBDb3Jwb3JhdGlvbjEh
MB8GA1UEAxMYTWljcm9zb2Z0IFJvb3QgQXV0aG9yaXR5gg8AwQCLPDyIEdE+9mPs
30AwDQYJKoZIhvcNAQEEBQADggEBAJXoC8CN85cYNe24ASTYdxHzXGAyn54Lyz4F
kYiPyTrmIfLwV5MstaBHyGLv/NfMOztaqTZUaf4kbT/JzKreBXzdMY09nxBwarv+
Ek8YacD80EPjEVogT+pie6+qGcgrNyUtvmWhEoolD2Oj91Qc+SHJ1hXzUqxuQzIH
/YIX+OVnbA1R9r3xUse958Qw/CAxCYgdlSkaTdUdAqXxgOADtFv0sd3IV+5lScdS
VLa0AygS/5DW8AiPfriXxas3LOR65Kh343agANBqP8HSNorgQRKoNWobats14dQc
BOSoRQTIWjM4bk0cDWK3CqKM09VUP0bNHFWmcNsSOoeTdZ+n0qA=
-----END CERTIFICATE-----
+0ms
warn:    Γû¬ [LENS-CORE-MAIN]: Excluded expired certificate: -----BEGIN CERTIFICATE-----
MIID1jCCAr6gAwIBAgIBATANBgkqhkiG9w0BAQQFADBQMQswCQYDVQQGEwJVUzEN
MAsGA1UEChMETVNGVDEyMDAGA1UEAxMpTWljcm9zb2Z0IEF1dGhlbnRpY29kZSh0
bSkgUm9vdCBBdXRob3JpdHkwHhcNOTUwMTAxMDgwMDAxWhcNOTkxMjMxMjM1OTU5
WjBQMQswCQYDVQQGEwJVUzENMAsGA1UEChMETVNGVDEyMDAGA1UEAxMpTWljcm9z
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nWtfO48idOYYBPxHQNh6PzBm8BKk0esd57b0mKtTIoZRWO4jCXbkHUVcS/9M4wJQ
ARPMQaRSl9SG1cT+g4Nlfeq+omg7wbEpmL+ipfyd04TucBdQ8wv6PO+pJ4uRtEjI
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c1ipdSyiSZWF/szaRIrCEkTSRMiloh+pWo5WwsN7z0Jg3IIf+850Bn7W8awZak90
XMUVZjFswWJxkQ9ZW30qghrfsbTYHTfeDQ8=
-----END CERTIFICATE-----
+1ms
warn:    Γû¬ [LENS-CORE-MAIN]: Excluded expired certificate: -----BEGIN CERTIFICATE-----
MIICrTCCAhYCAQEwDQYJKoZIhvcNAQEEBQAwgZ4xIDAeBgNVBAoTF01pY3Jvc29m
dCBUcnVzdCBOZXR3b3JrMR4wHAYDVQQLExVNaWNyb3NvZnQgQ29ycG9yYXRpb24x
LTArBgNVBAsTJE1pY3Jvc29mdCBUaW1lIFN0YW1waW5nIFNlcnZpY2UgUm9vdDEr
MCkGA1UECxMiQ29weXJpZ2h0IChjKSAxOTk3IE1pY3Jvc29mdCBDb3JwLjAeFw05
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a9xkn0ArH0UkBK5JL/bfDJE=
-----END CERTIFICATE-----
+0ms
warn:    Γû¬ [LENS-CORE-MAIN]: Excluded expired certificate: -----BEGIN CERTIFICATE-----
MIICvDCCAiUCEEoZ0jiMglkcpV1zXxVd3KMwDQYJKoZIhvcNAQEEBQAwgZ4xHzAd
BgNVBAoTFlZlcmlTaWduIFRydXN0IE5ldHdvcmsxFzAVBgNVBAsTDlZlcmlTaWdu
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Um9vdDE0MDIGA1UECxMrTk8gTElBQklMSVRZIEFDQ0VQVEVELCAoYyk5NyBWZXJp
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rVaZfiGcbIbASkeXarSmNtX8CS3TtDmbAgMBAAEwDQYJKoZIhvcNAQEEBQADgYEA
YVUOPnvHkhJ+ERCOIszUsxMrW+hE5At4nqR+86cHch7iWe/MhOOJlEzbTmHvs6T7
Rj1QNAufcFb2jip/F87lY795aQdzLrCVKIr17aqp0l3NCsoQCY/Os68olsR5KYSS
3P+6Z0JIppAQ5L9h+JxT5ZPRcz/4/Z1PhKxV0f0RY2M=
-----END CERTIFICATE-----
+0ms
warn:    Γû¬ [LENS-CORE-MAIN]: Excluded a total of 6 certificates +1ms
[30764:0523/112110.269:ERROR:content\browser\gpu\gpu_process_host.cc:996] GPU process exited unexpectedly: exit_code=-2147483645
[30764:0523/112110.290:ERROR:content\browser\gpu\gpu_process_host.cc:996] GPU process exited unexpectedly: exit_code=-2147483645
[30764:0523/112110.309:ERROR:content\browser\gpu\gpu_process_host.cc:996] GPU process exited unexpectedly: exit_code=-2147483645
[30764:0523/112110.328:ERROR:content\browser\gpu\gpu_process_host.cc:996] GPU process exited unexpectedly: exit_code=-2147483645
[30764:0523/112110.328:FATAL:content\browser\gpu\gpu_data_manager_impl_private.cc:417] GPU process isn’t usable. Goodbye

Seems the issue comes from chromium core of Lens.
Does someone know how to fix it, or at least help disable GPU hardware acceleration.

Hi @ntlisme,

Thanks for the detailed log – and apologies for the moderation delay.

What you’re showing is a Chromium GPU-process crash (GPU process isn't usable. Goodbye after repeated exit_code=-2147483645).

As an immediate workaround, try launching Lens with GPU acceleration disabled. The cleanest way on Windows is to edit the Lens shortcut:

  1. Right-click your Lens Start Menu shortcut → Properties
  2. In the Target field, append a space and --disable-gpu after the closing quote, so it looks like:
    "C:\...\Lens.exe" --disable-gpu
  3. Click OK and launch Lens via that shortcut.

(Note: running Lens.exe --disable-gpu directly from a terminal won’t work – on Windows, Lens.exe invoked from a console routes to the Lens CLI, not the desktop app. The shortcut path bypasses that.)

To confirm it actually took effect: in Lens, open View → Toggle Developer Tools, and in the Console run:
await navigator.gpu.requestAdapter()
If it returns null (“No available adapters”), GPU is disabled and the workaround is active.

To help us file this properly, two things would help:

  1. Which Lens version were you running before it stopped launching yesterday? (Tells us whether the trigger is the Lens update or something environmental.)
  2. Could you share the full support logs via Help → Export Support Logs? It bundles logs + version into one file.